State Bank of India (SBI) is the largest and trusted lender in the country. The bank offers its customers a doorstep banking services facility. This facility provides banking services to the customers on their doorsteps. In this post, I will tell you all you need to know about SBI Doorstep Banking Services.
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SBI Doorstep Banking Services
Under the SBI doorstep service, you can avail banking services from the comfort of your home. This facility provides the convenience of banking services at your doorstep. The cash will also be delivered safely to your doorstep as part of doorstep banking services SBI.
SBI said in a tweet on October 15, 2020, “Why go to the bank when the bank is ready to visit your home. Register your #DoorstepBanking request now and avail banking services from the comfort of your home”. See the image below.
It was State Bank of India’s tweet requesting you to register for doorstep services.
Doorstep Banking SBI
The following SBI banking services are available.
SBI doorstep pickup services
- Cash pick up
- Cheque pickup
- New cheque book requisition slip pickup
- Life certificate (Jeewan Pramaan): This service will be available from November 1, 2020.
SBI doorstep delivery services
- Cash delivery
- Term deposit receipts
- Account statement
- Delivery of drafts
- Form 16 certificate
SBI Doorstep Banking Charges
You need to pay the doorstep banking SBI charges as per the table below.
| Services | Service charges per request/ per visit | |
| Financial Services | Cash Deposit | Rs.75/- + GST |
| Cash payment or withdrawal | Rs.75/- + GST | |
| Non – Financial Services | Pick up of Cheque or Instrument | Rs.75/- + GST |
| Pick up of Cheque Book Requisition Slip | Rs.75/- + GST | |
| Term Deposit Advice & Statement of Account (Savings Bank Account) | Free | |
| Statement of Current Account (Duplicate) | Rs.100/- + GST |
Note that the bank may revise service charges from time to time and available on the bank’s official website.
Cash Deposit/ Payment
The limits for cash transactions under SBI Doorstep Banking are as follows:
Cash pick up (Deposit)
- Only one transaction is allowed per day.
- The maximum cash limit is Rs.20,000 per transaction.
- The minimum cash limit is Rs.1,000 per transaction.
Cash Delivery (Withdrawal)
- Only one transaction is allowed per day.
- The maximum cash limit is Rs.20,000 per transaction.
- The minimum cash limit is Rs.1,000 per transaction.
How will Doorstep Banking SBI service work?
Here is how you can avail the benefits of Doorstep Banking SBI services.
1. To avail this doorstep delivery service, just call toll free number 1800111103 between 9 am to 4 pm on working days from your registered mobile number.
2. Once the call is connected, you shall input the last 4 digits of your savings bank/current account number for which doorstep banking service has been registered.
3. After initial verification, your call shall be forwarded to Contact Centre Agent, who after the second/additional verification, shall record your request.
4. You need to provide the detail of the request and preferred time of service delivery (9 am to 5 pm on working days only).
5. Once your request is accepted, you will get an SMS with Case ID and request type on the registered mobile number.
6. Now your request will be forwarded to the Doorstep Banking Agent who will contact you to fix an appointment.
7. The DSB Agent, at the given time shall visit your registered address. First of all, he will show his credentials (Photo ID card and officially valid document).
8. The DSB agent will also verify your identity through any OVD (Aadhar Card, Passport, Voter ID Card, Driving License, NREGA Job Card, and Letter from National Population Register).
9. Your service request shall be initiated in the Doorstep Banking web portal in the mobile carried by the DSB Agent. You need to input the Case ID and Verification Code in the web portal to initiate the transaction.
10. You will receive an SMS on your registered mobile number for the completion of the transaction.
Final Thoughts
I hope now you know how to avail the SBI Doorstep Banking Services from the comfort of your home. This is a safe and secure banking service at your doorstep by State Bank of India.
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