India Post Mobile Banking App for Post Office Savings Account Customers

The Department of Post has launched India Post Mobile Banking App for its savings account customers. This mobile banking facility will be available to all savings account customers of CBS (core banking solutions) post offices.

Table of Contents

Indian Post Mobile Banking

With the launch of this facility, using your post office savings account just became easier. This app will help savings accounts customers to do transactions into their PPF accounts and other post office schemes online without physically visiting to post offices.

The department of Post launched the internet banking facility for its customers about a year ago. The Department announced this app launch via a circular on October 14, 2019. Click here to read the full circular.

Below are some details of how you can use the India Post Mobile Banking App.

Also Read: Post Office Timings in India: Daily Working Hours, Lunch Time and Holidays

India Post Mobile Banking App Download

You can download and install this app from the Google Play Store.

Eligibility criteria for availing Mobile Banking India Post

The eligibility criteria for availing Indian Post Mobile Banking App are as follows:

You should have a savings account in CBS post office.
Single or Joint “B” account type customers allowed to avail this facility.
You should have a valid login ID and Internet banking credentials. If internet banking is not enabled, mobile should be enabled after enabling the net banking option at the CIF level by the SOL.
Joint “A”, Minor, Lunatic, Illiterate, branch office accounts are not allowed for availing this facility.

Pre-requisites for availing this facility

You need to fulfill certain pre-requisites to avail this facility. The pre-requisites are as follows:

You should have a valid Email ID and PAN number.
You should have a valid unique mobile number
CIF ID should be updated with the correct first and last name, DOB, gender, father’s name, valid identity and address proof, correct present address, PAN number, mobile number and Mother’s Maiden name.

India Post Mobile Banking Registration?

You need to apply for this facility at any CBS head/sub-post office but not in branch offices. You need to submit a duly-filled mobile/internet banking request form available with the post office.

The KYC of the account holder should be completed.

If you have opened a savings account after migration to CBS with proper KYC documents, then there is no need to complete KYC formalities.

If you have opened a savings account before migration of the post office to CBS, then you need to submit KYC documents along with service request form.

You can submit this request form only in the CBS post office where the savings bank account stands. Your mobile number should be unique and same mobile number should not be used for any other CIF.

Once this request form submitted, you can activate this facility after 24 hours. You can download and install India Post Mobile Banking App through Google play store.

The self-explanatory steps will guide you while performing the India post mobile banking activation process. Your CIF ID will be your India post mobile banking username and the transaction password will be the same which has been already set through internet banking.

For any complaint regarding this facility

You can either dial toll-free number 1800-425-2440 or send an email at dopebanking@indiapost.gov.in. If you complain at any CBS post office, your complaint accepted and forwarded to the above email ID.

Facilities through Indian Post Office Mobile Banking App

You can avail the following facilities via this facility:

Account balance and details – Saving, RD, LARD, PPF, Loan against PPF, TD, and NSC.
Transaction history – Saving, RD, PPF, Loan against PPF, TD, and NSC.
Get Mini statement – Saving and PPF accounts.
You can transfer funds to own savings accounts and other user’s post office savings accounts.
You can also transfer funds from your savings account to own/linked RD and own/linked LARD accounts.
Funds transferred from your savings account to own/linked PPF (Subscription and Loan on PPF) accounts.
Service request for RD account opening.
You can also request for Time Deposit account opening.
Service request for stopping cheque payment.

How to disable this facility?

If you want to disable this facility, then you need to approach your home branch post office. It will take 24 hours to disable this facility.

Also Read: Top 10 Best Personal Finance Books for you to read

Also Read: Top 10 Best Websites to Sell Photos Online and Earn Money

Final Thoughts

With this mobile banking facility, using your post office savings account just became easier. India Post Mobile Banking App will help you to do transactions into your PPF account and other post office schemes online without physically going to the post office. You can also transfer funds you’re your savings account to own/linked PPF accounts online.

Note: This post was originally published on October 17, 2019 and has been completely updated for accuracy and comprehensiveness.